Use of Video vs. Phone, Communication Challenges with Contact Restrictions | Caregiver Check-In in COVID-19

Should I use a video communications tool like Facetime or Zoom or the phone when I’m trying to connect with my family member with dementia from a distance, in the midst of contact restrictions imposed on us by the COVID-19 pandemic? This was one of the most resonant and emotionally charged questions raised by family caregivers and discussed with Dr. Sadavoy and other caregivers in attendance at our 2nd Caregiver Check-In event, held on May 14th.